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FAQ's

 

I have been let down by cleaning companies in the past: how can I know that you are a reliable company?

We trade on our reputation: please have a look at our case studies section, and also look at our list of satisfied clients. We know that many companies in the cleaning industry do not have a good reputation, so we go out of our way to make certain all of our work lives up to our quality policy.

Can you supply consumables items?

We supply, deliver and install all types of consumable items, many of them are eco friendly and we are very competitively priced. We can also organise and deal with all your washroom requirements. Many of clients choose us a one stop service, because we make it easier and we are cheaper.

What about Health & Safety & Employment Law regulations and insurances?

We are fully insured for both Employer & Public Liability Insurances, Upon request we are happy to send you a copy of our polcy.

Standard practices include:

  1. Site/contract specific risk assessments and method statements
  2. Induction training for all staff
  3. Safe chemical purchasing policy. Coshh assessments and training.

We are fully conversant with TUPE so we can help guide you through a smooth transfer from your present contractors.

Contact us to discuss your requirements further or get an online quote now.

STAFF SAFETY & SECURITY

Do you make certain all taxes and national insurance contributions are paid on behalf of the staff? YES
Do your staff speak English? YES
Do you employ a staff handbook? YES
Does this handbook state company policy? YES
Does this handbook outline health and safety procedures? YES
Can we contact the office at any time? YES
Are your staff insured and vetted? YES
Are they insured to hold keys? YES
Can we trust them with alarm codes? YES
Are their credentials thoroughly checked? YES
Are they legal to work in the UK? YES
Are they registered with the Home Office? YES
Do you use any domestic staff that are self-employed or sub-contracted? NEVER
Are all your domestic staff direct employees of the company? YES

Red wine stain


SERVICES

Do you service the London area? YES
Do you have referrals/testimonials? YES


How do I remove stains from carpets and fabric without professional cleaning materials?

Type of stain Method of removal
Ball point pen
Methylated spirit and washing-up liquid
Milk
Milton (sterilising solution) and rinse
Red wine
Blot and use white wine and then rinse thoroughly.
Alcohol
Washing up liquid and one part white vinegar to three parts water and rinse thoroughly.
Wax Scrape off when hard. Cover with blotting paper and apply a hot iron on top, then rinse with hot water - but be careful.
Urine Soda water.
Grass Nail polish remover and then rinse with washing up liquid and water.
Blood Add salt to warm water and rinse thoroughly.
Lipstick Nail polish remover and then rinse with washing up liquid and water.



 

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