I have been let down by
cleaning companies in the past: how can I know that
you are a reliable company?
We
trade on our reputation: please have a look at our
case studies section, and also look at our list of
satisfied clients. We know that many companies in
the cleaning industry do not have a good reputation,
so we go out of our way to make certain all of our
work lives up to our quality policy.
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Do you make certain all taxes
and national insurance contributions are paid
on behalf of the staff? YES
Do your staff speak English? YES
Do you employ a staff handbook? YES
Does this handbook state company policy? YES
Does this handbook outline health and safety
procedures? YES
Can we contact the office at any time? YES
Are your staff insured and vetted? YES
Are they insured to hold keys? YES
Can we trust them with alarm codes? YES
Are their credentials thoroughly checked? YES
Are they legal to work in the UK? YES
Are they registered with the Home Office? YES
Do you use any domestic staff that are self-employed
or sub-contracted? NEVER
Are all your domestic staff direct employees
of the company? YES
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Do you service the London area?
YES
Do you have referrals/testimonials? YES
How do I remove stains from carpets and fabric
without professional cleaning materials?
| Ball point pen |
Methylated spirit and washing-up liquid |
| Milk |
Milton (sterilising solution) and rinse |
| Red wine |
Blot and use white wine and then rinse thoroughly. |
| Alcohol |
Washing up liquid and one part white vinegar to
three parts water and rinse thoroughly. |
| Wax |
Scrape off when hard. Cover
with blotting paper and apply a hot iron on top,
then rinse with hot water - but be careful. |
| Urine |
Soda water. |
| Grass |
Nail polish remover and then
rinse with washing up liquid and water. |
| Blood |
Add salt to warm water and
rinse thoroughly. |
| Lipstick |
Nail polish remover and then
rinse with washing up liquid and water. |
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